Privacy and Cookie Policy

Last Updated: January 27, 2025

Annabelle Pain ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency about how we collect, use, and share information about you. This Privacy and Cookie Policy explains our practices regarding personal data and cookies in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are

We are an independent coaching service company based in Barcelona, Spain. If you have any questions about this policy or your data, please contact us:

Annabelle Pain
C/ Provenca 25, 08029, Barcelona, Spain

annabelle@annabellepain.com

Privacy Policy

2. What Personal Data We Collect

We collect only the personal data necessary to provide our services and improve your experience:

  • Personal Identifiable Information: Name, phone number, city, and email address.

  • Usage Data: Information about your interaction with our Website, such as your IP address, browser type, and pages visited.

3. How We Collect Your Data

We collect your data in the following ways:

  • Directly from You: When you fill out forms on our Website, such as signing up for newsletters or scheduling coaching sessions.

  • Automatically: Through cookies and similar technologies when you browse our Website.

4. Why We Collect Your Data

We use your personal data for the following purposes:

  • To send newsletters and updates.

  • To manage coaching session bookings and appointments.

  • To improve the functionality and user experience of our Website.

  • To comply with legal and regulatory obligations.

5. Legal Basis for Processing Your Data

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you opt-in to receive newsletters or provide your information voluntarily.

  • Contract: To deliver services you have requested.

  • Legitimate Interests: To improve our Website and services.

6. Who We Share Your Data With

We may share your data with third-party service providers, ensuring they comply with GDPR:

7. Data Retention

We retain your personal data for up to 18 months unless a longer retention period is required for legal or operational purposes. After this period, data is securely deleted.

8. International Data Transfers

Your data is stored securely within the European Economic Area (EEA). We do not transfer data outside the EEA.

9. Your GDPR Rights

Under the GDPR, you have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Rectification: Request corrections to inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data.

  • Restriction: Request limitations on the processing of your data.

  • Portability: Receive your data in a structured, commonly used format.

  • Objection: Object to data processing based on legitimate interests.

  • Withdrawal: Withdraw your consent at any time.

To exercise these rights, please contact us at privacy@annabellepain.com

Cookie Policy

10. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device and store information about your preferences or past actions.

11. What Cookies Do We Use?

Our Website, hosted on Squarespace, uses the following cookies:

  • Essential Cookies: Necessary for the Website’s core functionality.

  • Analytics Cookies: Help us understand how visitors interact with the Website.

  • Functionality Cookies: Enable personalized experiences during your visit.

For details on Squarespace’s cookies, refer to Squarespace Cookies List.

12. Managing Cookies

You can accept or reject cookies through your browser settings. Note that disabling cookies may affect the functionality of the Website.

For guidance on managing cookies, visit www.allaboutcookies.org.

13. Updates to This Policy

We may update this Privacy and Cookie Policy periodically to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page indicates the latest revision.

14. Contact Us

If you have any questions or concerns about this policy or how we handle your personal data, please contact us:

Annabelle Pain
C/ Provença 25, 08029 Barcelona, Spain
a@annabellepain.com

Thank you for trusting us with your personal data!